Plumber, three vans
- Job done
- Invoice drafted
- Sent
- Before
- Jobs retyped into the accounting app at night. Invoices go out days late.
- After
- Job marked done → invoice ready to check and send the same day.
Central Coast, NSW
Still typing the same thing into three different apps?
WhiTek connects the apps your business already uses and automates the repeated jobs in between, so details get typed once and the reminders send themselves.
Your apps
Job app
Accounting
Spreadsheets
Built by WhiTek
The link between them
Invoice sent
Reminder texted
Heads-up to you
In the background
- 9:15 booking → reminder texted
- Job #1042 done → invoice sent
Works with what you already use
WhiTek is for businesses of roughly two to twenty people running on a few apps and a spreadsheet. There's no favourite software here; the job is understanding how yours fit together. If an app has a way in or out, it can usually be connected.
- Xero
- MYOB
- QuickBooks
- Tradify
- ServiceM8
- simPRO
- Cliniko
- Halaxy
- Square
- Shopify
- HubSpot
- Gmail
- Outlook
- Google Sheets
- Excel
- and most things with an export button
Sound familiar?
Most of this can happen on its own. Nobody tells small businesses that.
You type the same job details into two or three different apps.
Type it once and it lands in all of them.
Someone has to remember to send the reminder, the invoice or the follow-up.
Reminders and invoices go out on their own, on time.
The real numbers live in a spreadsheet only one person understands.
One screen with numbers you can trust.
Quotes and unpaid invoices get chased by hand, when someone remembers.
Polite follow-ups go out until they're answered.
What it looks like
Small fixes, in businesses like yours.
Physio clinic
- Cancellation
- Waitlist texted
- Gap filled
- Before
- A 2pm cancellation leaves a gap. Ringing through the waitlist takes twenty minutes nobody has.
- After
- Cancellation → the waitlist is texted → the gap is usually filled before the next patient.
Workshop selling parts
- Order arrives
- Added to list
- Low-stock alert
- Before
- Stock checked by walking out the back. Orders retyped from email.
- After
- Orders land in one list. A morning message flags anything running low.
What WhiTek does
Most jobs are some combination of four things.
Connect the apps you already pay for
So information moves between them without anyone retyping it.
Automate the repeated steps
Reminders, follow-ups and checks that happen the same way every time.
Build a simple tool when nothing fits
A small screen or dashboard to replace the spreadsheet everyone's scared of.
Keep it running
Set up properly, documented, and looked after if you'd like.
How it works
You'll know the cost before anything is built.
- 1
A short phone call
You describe what's annoying, and WhiTek tells you whether it's fixable and worth doing. It takes about ten minutes and costs nothing.
- 2
A plan and a price
Quick fixes are priced on the call. Bigger jobs get a short, fixed-fee scoping so the quote is based on how your work actually flows, not a guess. Either way, you have a price before anything is built.
- 3
Build and hand over
The work is tested on your real jobs, set up properly and explained to your team. Ongoing care is available if you want it.
What it costs
A two-hour fix and a six-week build aren't the same job, so there's no single price. This is the usual shape of it. Changes to a job are agreed before work continues, and if a problem isn't worth spending money on, that's what you'll hear in the first call.
- First call
- Free
- Scoping (bigger jobs)
- $400 fixed, credited against the build if you go ahead
- Small fixes
- Usually $500 to $2,500, done within a couple of weeks
- Bigger builds
- Quoted in writing with a timeline; most land between $3,000 and $15,000
- Ongoing care
- Optional monthly arrangement, no lock-in
Questions
The things people ask on the first call.
- Doesn't my software already do this?
- Sometimes, and that's the first thing checked. If a setting or a built-in integration you already own solves it, that's the answer you'll get, and there's nothing to pay.
- Do I have to change the software I use?
- No. The point is to make what you already have work together. If a change would genuinely help, you'll hear why, and the decision stays yours.
- Where does my data go?
- Between the systems you already hold. WhiTek doesn't create a new copy of your customer or patient records unless you've specifically asked for one, and you own everything that's built.
- What if it breaks?
- You get a heads-up when something fails, rather than finding out a week later. Fixes are covered for a period after handover, and ongoing care is available after that.
- What if you're on holiday?
- Everything is built on tools you own and documented in plain language, so another developer could pick it up. Nothing is locked to WhiTek.
- Will my staff need training?
- Usually the change is that a step disappears. Where something new is involved, it's shown to your team at handover, with a short written guide.
About
WhiTek is one person, and it's the same person who answers the phone and does the work.
I've spent my working life in software, connecting business systems and looking after what runs underneath them, and I started WhiTek to bring that to businesses that don't have an IT department.
Beckam · Founder, WhiTek
- Based
- Central Coast, NSW
- Works
- On site across the Coast, Newcastle and Sydney; remote anywhere in Australia
- Background
- Software engineering, connecting business systems, and the infrastructure underneath them
- Size
- One person, no account managers, no handoffs
Get in touch
Tell me the annoying bit.
Describe it in your own words. You don't need to know what the fix is; working that out is my job.
What you get back
- A straight answer on whether it's fixable
- Roughly what it would involve
- Whether I think it's worth doing at all